Terms of Service

These Terms of Service ("Terms") govern your use of UQUANTUM Ltd's website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

If you do not agree to these Terms, you must not use our services.

2. Services Description

2.1 What We Provide

UQUANTUM Ltd offers:

• Quantum Governance Consulting: Strategic frameworks for cultural institutions
• Heritage Technology: Advanced 3D digitization and digital heritage solutions
• Innovation Services: Research, development, and implementation
• Website Content: Informational resources and thought leadership

2.2 Service Modifications

We reserve the right to:

• Modify, suspend, or discontinue any service
• Update service features and functionality
• Change service terms with reasonable notice

3. User Accounts and Responsibilities

3.1 Account Creation

If you create an account, you must:

• Provide accurate and complete information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

3.2 Prohibited Conduct

4. Intellectual Property Rights

4.1 Our IP

© 2025 UQUANTUM Ltd. All rights reserved.

We own or license all content including:

• Text, graphics, logos, and images
• Software, code, and technical architecture
• Trademarks: UQUANTUM®, Quantum Governance™
• Methodologies and frameworks
• Research and publications

4.2 Your Limited License

4.3 Restrictions

You may NOT reproduce, distribute, modify, or commercially exploit our content without written permission.

5. Payment Terms

5.1 Fees for Services

For paid consulting or services:

• Quotations: Valid for 30 days unless otherwise stated
• Payment Terms: As specified in service agreements
• Currency: UK Pounds Sterling (GBP)
• Taxes: All fees exclude VAT (added where applicable)

5.2 Late Payment

Late payments may incur:

• Interest at 8% per annum above Bank of England base rate
• Suspension of services until payment received
• Debt recovery costs

5.3 Refunds

Refund eligibility depends on:

• Service type and completion status
• Terms specified in service agreement
• UK consumer protection law (where applicable)

6. Warranties and Disclaimers

6.1 Professional Standard

We will provide services with reasonable skill and care, in accordance with professional standards.

6.2 No Guarantee of Results

7. Limitation of Liability

7.1 Liability Limits

To the extent permitted by UK law:

• Maximum Liability: Limited to fees paid in the 12 months prior to the claim, or £1,000 (whichever is lower)
• No Indirect Damages: We are not liable for indirect, consequential, or punitive damages
• Time Limit: Claims must be brought within 12 months of the issue arising

7.2 Exceptions

8. Data Protection and Privacy

We process personal data in accordance with:

• UK GDPR
• Data Protection Act 2018
• Our Privacy Statement

By using our services, you consent to such processing.

9. Confidentiality

9.1 Mutual Confidentiality

Both parties agree to:

• Keep confidential information secure
• Not disclose to third parties without permission
• Use confidential information only for agreed purposes

9.2 Exceptions

Confidentiality does not apply to information that:

• Is publicly available
• Was known before disclosure
• Must be disclosed by law

10. Termination

10.1 By You

You may terminate at any time by:

• Discontinuing use of services
• Closing your account (if applicable)
• Providing written notice for ongoing services

10.2 By Us

We may terminate or suspend services if you:

• Breach these Terms
• Engage in prohibited conduct
• Fail to pay fees
• Provide false information

10.3 Effect of Termination

Upon termination:

• Access to services will cease
• Outstanding fees remain payable
• Confidentiality obligations survive
• Intellectual property rights remain unchanged

11. Governing Law and Jurisdiction

12. Changes to These Terms

We may update these Terms from time to time to reflect:

• Changes in our services
• Legal or regulatory requirements
• Business practice updates

Changes will be posted on this page with an updated "Last Updated" date. Continued use after changes constitutes acceptance.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Statement and any service agreements, constitute the entire agreement.

13.2 Severability

If any provision is found invalid, the remaining provisions continue in full force.

13.3 Waiver

Failure to enforce any provision does not constitute a waiver of that provision.

13.4 Assignment

We may assign these Terms; you may not without our written consent.

13.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

14. Contact Information

For questions about these Terms: